Exert from the terms and conditions of use:
Support and Standardised Functions
Our website offers a range of standardised functions available to all our members.
The following issues can only be dealt with on the pages designed for that purpose. Questions or requests sent to us via other channels will not be answered or resolved.
[;The function enabling you to
end your membership and delete your data can be found in your profile or on the provider information page.
;If you have
forgotten your user name or password, help can be found next to the login or on the provider information page.
;Every automatically generated
e-mail contains instructions to
unsubscribe if desired.
;If you wish to
change the language of automatically generated e-mails, please log in to the version of our site which uses your prefered language. You will then automatically receive e-mails in this language.
;It is
not possible to reply to automatically generated e-mails. E-mails sent to this address will be deleted unread.
;For
problems regarding other members, please use the internal reporting system exclusively. This can be found in every profile.
;For all other issues not mentionned above, please contac us using the
e-mail address on the provider information page. Please note that this address can change (to avoid spam) and that the addresses vary according to language preference.